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Prospectcomm
Prospectcomm
Participant
May 30, 2014
Question

Cannot update Creative Cloud Desktop, Error Code:204, stating it cannot access critcal files needed during download?? Any Suggestions? Tried downloading the installer directly form Adobes website with the same result.

  • May 30, 2014
  • 3 replies
  • 834 views

Any Help or guidance would be appreciated.

thanks, Rick

    This topic has been closed for replies.

    3 replies

    fatblue
    fatblue
    Participating Frequently
    June 5, 2014

    Was this issue ever resolved for you?

    Prospectcomm
    ProspectcommAuthor
    Participant
    June 6, 2014

    Yes, apparently it had something to do with corrupt permissions on my Mac? I worked with an Adobe tech remotely and they were able to fix it.

    JeffTesch
    JeffTesch
    Participant
    May 30, 2014

    Same problem here with the latest update to Creative Cloud Desktop. I'm suddenly starting to see the problem with software by subscription and constant updates as I have now lost an entire day trying to fix this problem.

    Ugh…

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 30, 2014

    here's that support page.  i'm just not sure it will be any more helpful than the above link, Installation, launch log errors | CS5, CS5.5, CS6, CCM

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 30, 2014

    you can check your install logs for errors, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

    or contact adobe support, Contact Customer Care

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