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KayaCook
Participant
September 17, 2022
Question

Cannot Update Creative Clouds Apps With Monterey 12.6

  • September 17, 2022
  • 1 reply
  • 231 views

Just upgraded to my iMac 27" OS Monterey 12.6 from 12.5.1 and now I cannot install Creative Cloud app updates and cannot save illustrator files to hard drive or external drive. Any help would be great.

Many thanks in advance...

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1 reply

kglad
Community Expert
Community Expert
September 17, 2022

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

KayaCook
KayaCookAuthor
Participant
September 17, 2022

Ty Ty Ty Ty x's ty.. 

kglad
Community Expert
Community Expert
September 17, 2022

you're welcome.