Skip to main content
Participant
July 6, 2017
Question

Cannot Update LR 6.7 to upper versions

  • July 6, 2017
  • 1 reply
  • 300 views

Hi
I have  iMAC OSX version: 10.12.5 , many time tried to update LR from 6.7
The last error from the log:
   ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.app/Contents/amecommand.app/Contents/Dictionaries"(Seq 451)

  "Dictionaries" contents only mxf_file.bin from 21. Sep2016

The following text in log

7/06/17 13:33:11:655 | [INFO] |  | OOBE | DE |  |  |  | 651411 |

07/06/17 13:33:11:655 | [INFO] |  | OOBE | DE |  |  |  | 651411 | Please search the above error string(s) to find when the error occurred.

07/06/17 13:33:11:655 | [INFO] |  | OOBE | DE |  |  |  | 651411 | These errors resulted in installer Exit Code mentioned below.

07/06/17 13:33:11:655 | [INFO] |  | OOBE | DE |  |  |  | 651411 | -------------------------------------------------------------------------------------

07/06/17 13:33:11:655 | [INFO] |  | OOBE | DE |  |  |  | 651411 |

07/06/17 13:33:11:655 | [INFO] |  | OOBE | DE |  |  |  | 651411 | Exit Code: 7 - Unable to complete Silent workflow.

07/06/17 13:33:11:655 | [INFO] |  | OOBE | DE |  |  |  | 651411 | Please see specific errors for troubleshooting. For example, ERROR: DS015 ...

07/06/17 13:33:11:655 | [INFO] |  | OOBE | DE |  |  |  | 651411 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

07/06/17 13:33:11:655 | [INFO] |  | OOBE | DE |  |  |  | 651411 | END - Installer Session

07/06/17 13:33:11:655 | [INFO] |  | OOBE | DE |  |  |  | 651411 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

I have tried to open the mxf_file.bin with Archive Utility, got the mxf_file.bin.cpgz to try to eventually get permissions via Terminal  but have no permission to open it at all. mxf_file.bin has read/write permissions.

Remark: LR was installed originally from CD.

May be it is possible to replace mxf_file.bin with a correct one.

Thanks
Vladimir Stoimenov

(email address removed by moderator)

This topic has been closed for replies.

1 reply

Akash Sharma
Legend
July 6, 2017
kglad
Community Expert
Community Expert
July 6, 2017

update directly by downloading 6.10 and installing it

Individual User Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me with these links!

Participant
July 6, 2017

Hi,I have uninstall LR 6.7(only move to Trash to save Catalog) , reinstall LR 6.0 und update to 6.10.1.It is OK!

Thanks!Vladimir

Jeff A Wright <forums_noreply@adobe.com> schrieb am 18:39 Donnerstag, 6.Juli 2017:

|

Cannot Update LR 6.7 to upper versions

Jeff A Wright marked kglad's reply on Cannot Update LR 6.7 to upper versions as helpful. View the full replyMarked as helpful:update directly by downloading 6.10 and installing it Individual User Downloadable installation files available:

- Suites and Programs:    CC 2017 |  CC 2015.5 | CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3

- Acrobat:  DC, XI, X | X Suite | 9,8 | 9 pro extended exe,9 pro extended 7z | 9 standard  | 8 standard |

- Authorware:  7.01 windows |

- Captivate:  10 (2017) | 9 | 8 | 7 | 6 | 5.5, 5 | 1

- Cold Fusion:  11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0 |

- Contribute:  CS5 | CS4, CS3 | 3,2

- FrameMaker:  12, 11, 10, 9, 8, 7.2 |

- Lightroom:    6.10| 5.7.1|  4.4 | 3.6 | win 2.7, 1.4.1 | mac 2.7, 1.4.1 |

- Photoshop Elements:  15,14,13,12,11,10,9,8 | 9,8,7 win | 8 mac | 7 mac

- Premiere Elements:  15,14,13,12,11,10,9,8| 9, 8, 7 win | 8 mac | 7 mac

- RoboHelp:  2015, 11, 10, 9, 8

 Download and installation help for Adobe linksDownload and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. And a big thank you to Jim @ Prodesigntools for helping me with these links!

Following Cannot Update LR 6.7 to upper versions in these streams: Inbox

This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences |