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Participant
January 21, 2022
Question

CANT DOWNLOAD LIGHTROOM

  • January 21, 2022
  • 1 reply
  • 114 views

I cant download Lightroom, everytime i click to download it just goes to a white page and nothing happens... Payed for something that doesnt work?

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1 reply

Participant
January 21, 2022

Same problem here , creative cloud keeps thinking ,  and loading

 

Abambo
Community Expert
Community Expert
January 24, 2022

What license do you have?

 

With a teams/enterprise subscription, you will be able to build an install package and download that.

 

If you do not have that type of license you posted in the wrong forum, and I will mive you to the correct one.

 

Anyhow, these tipps may help:

Clear caches, cookies and try again. If that dies not work start a private session and/or use a different browser. If that does not work, check your firewall settings. If that does not work, try on a different network. 

If you have tried all those points, you may go to prodesigntools.com and look for the direct links of the software.

 

Please note that some corporate networks limit the access of the users to the internet. You will need the support of your IT in this case.

ABAMBO | Hard- and Software Engineer | Photographer