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Participant
August 15, 2021
Question

Cant download update for Adobe Photo Elements 2021

  • August 15, 2021
  • 2 replies
  • 120 views

showing that an update is available but when i try to download and install on a Mac i get the following message,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I cannot find anwhere to install the update, any help would be appreciated.

 

Thanks

Martin

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
August 15, 2021

I'm not a Mac user but that looks like your computer's asking for permission to allow PSE to connect to the Internet to receive the update. What happens if you click Choose Application and select PSE 2021?

 

 

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
August 15, 2021

are you opening your pse 2021 and seeing an update notice there and then clicking install, or are you then clicking help>updates, or are you doing something else?