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Participant
July 5, 2025
Question

Cant get a refund nor can i cancel nor can i get my credit card out of galaxy store

  • July 5, 2025
  • 2 replies
  • 175 views

Tried to cancel products within 24 hours of purchasing two 7 day trial subscriptions but it won't cancel or refund neither 

products. Order# P20250628US70386271

And Order# P20250628US70386521

Adobe acrobat premium 

Adobe acrobat Ai

Through the galaxy store

Theirs no one to help me. I've tried everything 

2 replies

John Waller
Community Expert
Community Expert
July 5, 2025
gupta shivangi
Legend
July 7, 2025

Hi clarence37288018xqsi,

We appreciate you contacting us. Did you try following the steps listed here? https://adobe.ly/4nA49d3

Let us know.

^Shivangi

kglad
Community Expert
Community Expert
July 5, 2025

contact the app store where you purchased.