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Participant
July 5, 2025
Question

Cant get a refund nor can i cancel nor can i get my credit card out of galaxy store

  • July 5, 2025
  • 2 replies
  • 171 views

Tried to cancel products within 24 hours of purchasing two 7 day trial subscriptions but it won't cancel or refund neither 

products. Order# P20250628US70386271

And Order# P20250628US70386521

Adobe acrobat premium 

Adobe acrobat Ai

Through the galaxy store

Theirs no one to help me. I've tried everything 

2 replies

John Waller
Community Expert
Community Expert
July 5, 2025
Shivangi_Gupta
Community Manager
Community Manager
July 7, 2025

Hi clarence37288018xqsi,

We appreciate you contacting us. Did you try following the steps listed here? https://adobe.ly/4nA49d3

Let us know.

^Shivangi

kglad
Community Expert
Community Expert
July 5, 2025

contact the app store where you purchased.