Skip to main content
Participant
March 5, 2022
Question

Cant instal creative cloud - eternal loading

  • March 5, 2022
  • 1 reply
  • 142 views

I ve got a problem with installation of Creative Cloud on my new macbook.

Ive opened the file to install (downloaded from the official site)

Ive signed in, the browser page said that its ok and i can continue process of install,

but the window of installation is just rolling downloading without any success.

Need help 😞

 

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
March 6, 2022

if you're from russia, adobe has suspended sales because of your country's attack of ukraine. 

 

othewise,  use the link at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

<moved from cc services>