cant install adobe illustrator on my computer

@Sasha29181386pm5t 

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

Do you get any error message? If yes please share that, it would be helpful to identify the problem you might be facing. If you don't get a message you can check the log files to find what went wrong. See the following articles on how to access the log files and read them

https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-install-logs-cc.html

https://helpx.adobe.com/in/download-install/kb/find-installation-log-files.html

-Manan

You might want to check out other threads that cover the same issue such as: https://community.adobe.com/t5/download-install-discussions/quot-installation-failed-unable-to-move-the-file-quot-error-illustratior-app/td-p/7783469

Or contact Customer Care: https://helpx.adobe.com/contact.html

what going on