cant install after effect cs6 someone help me pls!!! this is what it shows

Question

Exit Code: 34  -------------------------------------- Summary --------------------------------------  - 1 fatal error(s), 0 error(s), 0 warning(s)    FATAL: Payload '{85AC9E45-07D4-4964-AC09-F320CD65524D} Adobe After Effects CS6_11.0.2_AdobeAfterEffects11AllTrial 6.2.10.0' information not found in Media_db.  ------------------------------------------------------------------------------------- Exit Code: 34  -------------------------------------- Summary --------------------------------------  - 1 fatal error(s), 0 error(s), 0 warning(s)    FATAL: Payload '{85AC9E45-07D4-4964-AC09-F320CD65524D} Adobe After Effects CS6_11.0.2_AdobeAfterEffects11AllTrial 6.2.10.0' information not found in Media_db.  -------------------------------------------------------------------------------------

Szalam · Answer

You haven't shared nearly enough info. Thanks for the error message though!

How are you trying to install AE? (Download from Adobe, DVD, Creative Cloud, etc.)

What OS do you have?

What are your system specs?

Have you ever installed AE before?

If so, what versions are on this computer? Has this version ever worked before?

What else is installed on this machine?

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