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Participant
November 6, 2024
Question

Cant install any Adobe app on Windows 11 Pro 24h2

  • November 6, 2024
  • 2 replies
  • 2305 views

Hi, every time i tryt to launch an app to install it never shows me the installer.

I tried clearing caches, using cc cleaner, doing a clean install, win 8 comp mode, admin mode, nothing works and i seriously need to use this apps.

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
November 6, 2024

Your firewall may be blocking it.

kglad
Community Expert
Community Expert
November 6, 2024

this page explains how to install cc apps by first installing the cc desktop app. the links at the page bottom allow you to select the installer suitable for your os, https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Participant
November 6, 2024

Already tried that, doesnt work.

kglad
Community Expert
Community Expert
November 6, 2024

you have the installer downloaded onto your computer, correct?

you downloaded the correct version matching your os, correct?

 

if yes and yes, what os?