Participant

Question

Cant install LR

Hello!

I cant install LR on my mac. PS did install perfect, but LR wont.

I have reinstalled, i have run the AdobeCreativeCloudCleanerTool and the ApplicationManager. still no luck .

And yes, the install stops on 42%.....

Have also tried to install LR directly from a DMG file, get a error there also..

HELP! I need my Lightroom!

Somtimes my CC wont even start, when i start my mac i get a error message, more error pictures following:

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Legend

Community Expert

use finder to search for all your tmp and temp folders. empty them all.

then

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud. (if you have a win os, right click the exe > click 'run as administrator'.

use the desktop app to install your cc programs/trials

Participant

Still the same... Did it all.

PS seems to install as usal.

Community Expert

close all cc programs.

sign out and then back in to your cc desktop application using the same adobe id used to pay for your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

restart lr install

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