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Participant
October 24, 2020
Question

Cant open photoshop after new installation

  • October 24, 2020
  • 1 reply
  • 166 views

I've just installed photoshop onto a desktop i hardly use and although it has been installed i cannot open the programme i keep getting the message in the file below

 

thanks 

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1 reply

Nancy OShea
Community Expert
Community Expert
October 24, 2020

I don't open docx files from untrusted sources, sorry.  Either tell us what the error message says or post a screenshot with the picture icon in this web forum's rich text editor.  See screenshot.  E-mail attachments won't work.

 

Meanwhile, please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use. Check each one.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Nancy O'Shea— Product User & Community Expert