Skip to main content
Frank Vitale
Known Participant
December 16, 2018
Question

Cant Update Credit Card, Cant Reach Customer Service on the Weekend :(

  • December 16, 2018
  • 1 reply
  • 239 views

So I needed to update my credit card as the old one expired... I've updated it but it will not take, what's the deal?

No options for email or tickets under support (can't wrap my head around that)

Chat is closed, Phone help is closed... so are we just out of luck on the weekends? I was under the impression that Adobe had 24/7 support. A company of your size and worth should have 24/7 support.

Come on Adobe... step up.

(frustrated) Frank

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
December 16, 2018

try a different browser both to update your cc details and, if unsuccessful, to contact support.