Cant use my Photoshop any more, after Windows reset

Forum|Forum|5 years ago
December 11, 2020
1 reply
480 views

Hello everyone i have a big Problem... I had to reset my Computer and because of that, all my Programs are gone, in this case Photoshop too... I have now downloaded the Creative Cloud and thought i could just Download Photoshop again but there is no "Download" Button for me, only a "buy" button... can anyone help me? i dont know, what i can do to reactivate my Abo...

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Correct answer Jeffrey_A_Wright

Default, I am sorry, but there is no Creative Cloud membership assigned to the e-mail address you used to post to this public discussion forum. When following the steps listed in https://helpx.adobe.com/creative-cloud/help/download-install-app.html please make sure to sign in with the e-mail address associated with the Creative Cloud membership you are using.

Jeffrey_A_Wright

Correct answer

Community Manager

Default, I am sorry, but there is no Creative Cloud membership assigned to the e-mail address you used to post to this public discussion forum. When following the steps listed in https://helpx.adobe.com/creative-cloud/help/download-install-app.html please make sure to sign in with the e-mail address associated with the Creative Cloud membership you are using.

D

defaulth24wbl9hv0ksAuthor

Participant

Oh my god... now i know why, i used my other E-mail adresse XD Im sorry for taking your time, thanks for the help! 😄

Jeffrey_A_Wright

Community Manager

You are welcome, Default, it happens to us all. Have a great rest of your Friday!

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