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Participant
May 29, 2020
Question

Cant verify the suscripción status

  • May 29, 2020
  • 2 replies
  • 632 views

Hi, Im a paid user for the whole set of apps of adobe, but this is the third day I can´t acces any of it, and Im startitng lo lose money actually. All apps when starting shows a sign saying "Cant verify your suscription status". I have been looking around and it has seem to be something widespread... two days ago.

 

Its not my network connection, as the program says. Is there any solution around? I really need to start working today.

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2 replies

Participating Frequently
May 29, 2020
  • Close all the Adobe apps.
  • Sign out from the Creative Cloud desktop app and close it.
  • Open the app and sign in. Check if it brings any change.

If that doesn't help then check if there are any proxies applied in the network settings.

Community Expert
May 29, 2020
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI