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J
JammieS31
Participant
November 18, 2020
Question

Capabilities [Unable to install Cloud apps on ARM-based Surface Pro X]

  • November 18, 2020
  • 3 replies
  • 469 views

So I've recently bought the Microsoft Pro x but I can't get any of the apps I use for Photography work. Anyone purchased one yet? If so did you manage to solve this issue? 

This topic has been closed for replies.

3 replies

John Waller
Community Expert
John WallerCommunity Expert
Community Expert
November 18, 2020

>>>Microsoft Pro x

 

Do you mean the Surface Pro X? That's ARM-based so it will not run Adobe 64 bit Cloud apps yet.

 

Always good to check if new computers/tablets will run your favourite apps before you purchase. It's not always obvious.

T
Test Screen Name
Legend
November 18, 2020

This is not a suitable computer, because it cannot run the 64-bit apps thst are used mainly today. Microsoft have said they are working on it, but they have been for over a year; don't hold your breath. More details: https://docs.microsoft.com/en-us/surface/surface-pro-arm-app-performance

T
Test Screen Name
Legend
November 18, 2020

Also: to run many Creative Cloud apps you need a powerful graphics card, so an ordinary tablet just won't do.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
November 18, 2020

I am confused... what is "Microsoft Pro x" and what does that have to do with Adobe software?

T
Test Screen Name
Legend
November 18, 2020

John T, Microsoft Surface Pro X. Uses an ARM processor, not Intel. Emulates support for 32-bit Intel apps only. Hence useless for CC, since they followed Microsoft's recommendations to go 64-bit. I can't think of a more classic example of shooting onesself in the foot than Microsoft's release of this computer line.

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    November 18, 2020

    >>>I can't think of a more classic example of shooting onesself in the foot than Microsoft's release of this computer line.

     

    Agreed. Destined to fail was the first thing that crossed my mind when I read about it. Maybe Microsoft think they're pioneering a new style of computing.

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