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September 26, 2014
Question

Captivate 6 and 64 bit Win7.

  • September 26, 2014
  • 1 reply
  • 181 views

Is Captivate 6 compatible with 64 bit Win7?

How do I retrieve the license code from my old Captivate 6 WinXP installation?

From where can I download a version of Captivate 6?

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    September 26, 2014

    yes, it's compatible though you may need to use compatibility mode to install.

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    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    September 29, 2014

    Thanks for your answer.

    I have an issue when trying to download Captivate 6. Every time I click the link, I am elegantly redirected to the Captivate 8 download page.

    Is there a workaround?

    kglad
    Community Expert
    Community Expert
    September 29, 2014

    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 

    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 

    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.