corbinp58975340

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Question

case sensitive install issue

Forum|Forum|4 years ago
November 1, 2021
2 replies
141 views

How can I fix the case sensitive issue when loading Creative Cloud onto my Macbook?

Creative Cloud

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Community Expert

Community Expert

Convert your drive

Case sensitive drive https://community.adobe.com/t5/Get-Started/CS6-on-Apple-File-System-APFS/td-p/8979305
-and http://helpx.adobe.com/creative-suite/kb/error-case-sensitive-drives-supported.html

Community Expert

Community Expert

In short, there is no fix. Case-sensitive drives are not supported.

https://helpx.adobe.com/creative-suite/kb/error-case-sensitive-drives-supported.html

Adobe's advice: "... format the drive and make it case-insensitive, and then try to install the Adobe app."