CC 2015.1

Hello,

after the last update (cc 2015.1), I can't use several apps any more. Error message: the programm doesn't work any more.

Want can I do?

Thanks

Karen

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Legend

Hi,

Please specify the application

Regards,

Sheena

K

Participant

Hi,

I tried Premiere Pro, After Effects and Photoshop.

Here you see the error message shown by opening Premiere Pro:

Problemsignatur:

Problemereignisname: APPCRASH

Anwendungsname: Adobe Premiere Pro.exe

Anwendungsversion: 9.1.0.174

Anwendungszeitstempel: 564dce25

Fehlermodulname: DNxHR.dll

Fehlermodulversion: 2.1.0.9

Fehlermodulzeitstempel: 55352343

Ausnahmecode: c000001d

Ausnahmeoffset: 000000000000f4c9

Betriebsystemversion: 6.1.7601.2.1.0.256.1

Gebietsschema-ID: 1031

Zusatzinformation 1: b14f

Zusatzinformation 2: b14f0bb255ff1fda75b2218f14e23e1b

Zusatzinformation 3: 1a8d

Zusatzinformation 4: 1a8d695bd80513a1d5d2f39f3606178d

Thank you for your help.

Karen

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