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Martin Klug
Participant
February 6, 2019
Answered

CC 2018 [How to download CC 2018 on a Mac which cannot run CC 2019?]

  • February 6, 2019
  • 2 replies
  • 2323 views

Hi, my CC stopped work. I uninstall and reinstall it, as I have done many times in the past. But a new installation fell down after cca 50 %. I have iMac from 2011 with OS X 10.11.6 (El Capitan) and it cannot update to Sierra. So I cannot install CC 2019 and need CC 2018. Where can I download it, please? I'm looking for it and I can not find it, it must be very good hidden 😕😕

Thanks, Martin

This topic has been closed for replies.
Correct answer John Waller

I have iMac from 2011 with OS X 10.11.6 (El Capitan) and it cannot update to Sierra.

Have you tried?

According to Apple, you should be able to upgrade a 2011 iMac to at least High Sierra if you've got at least 2GB RAM and 14.3GB space on your hard drive.

How to upgrade to macOS High Sierra - Apple Support

"You can upgrade to macOS High Sierra from OS X Mountain Lion or later on any of the following Mac models. Your Mac also needs at least 2GB of memory and 14.3GB of available storage space.

MacBook introduced in late 2009 or later

MacBook Air introduced in late 2010 or later

MacBook Pro introduced in mid 2010 or later

Mac mini introduced in mid 2010 or later

iMac introduced in late 2009 or later

Mac Pro introduced in mid 2010 or later"

2 replies

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
February 6, 2019

I have iMac from 2011 with OS X 10.11.6 (El Capitan) and it cannot update to Sierra.

Have you tried?

According to Apple, you should be able to upgrade a 2011 iMac to at least High Sierra if you've got at least 2GB RAM and 14.3GB space on your hard drive.

How to upgrade to macOS High Sierra - Apple Support

"You can upgrade to macOS High Sierra from OS X Mountain Lion or later on any of the following Mac models. Your Mac also needs at least 2GB of memory and 14.3GB of available storage space.

MacBook introduced in late 2009 or later

MacBook Air introduced in late 2010 or later

MacBook Pro introduced in mid 2010 or later

Mac mini introduced in mid 2010 or later

iMac introduced in late 2009 or later

Mac Pro introduced in mid 2010 or later"

John T Smith
Community Expert
Community Expert
February 6, 2019

After you install the CC desktop manager, you use the PREVIOUS process

How to get previous using a Cloud subscription https://forums.adobe.com/thread/2528377

-the menu option to see previous versions has changed (several times!) see message #18 for the latest

-or possibly (another new) procedure in https://forums.adobe.com/thread/2549992

Martin Klug
Participant
February 6, 2019

I uninstalled the cc manager and wanted to install it again, but it was not possible. Now I have NO CC desktop app. I need download CC desktop app 2018, because 2019 requires update my OS X, but it is not possible on my Mac from 2011!