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January 17, 2019
Answered

CC 2019 applications Keep Crashing Without Doing Anything To It

  • January 17, 2019
  • 1 reply
  • 260 views

Hi SrishtI,

I've tried each of the points you suggested, but still no luck.

Incidentally Photoshop & Illy 19 are unstable too - crashing after launch.

I've submitted several crash reports but received no replies.

Any other suggestions?

This topic has been closed for replies.
Correct answer Srishti Bali

Hi Eoin,

Sorry to hear about the issue. As you have mentioned, that none of the Adobe applications working on your system. I would suggest a complete clean reinstall: Use the Creative Cloud Cleaner Tool to solve installation problems.

I am also moving this post to Creative Cloud Download & Install community for more suggestions.

Regards,

Srishti

1 reply

Srishti Bali
Community Manager
Srishti BaliCommunity ManagerCorrect answer
Community Manager
January 17, 2019

Hi Eoin,

Sorry to hear about the issue. As you have mentioned, that none of the Adobe applications working on your system. I would suggest a complete clean reinstall: Use the Creative Cloud Cleaner Tool to solve installation problems.

I am also moving this post to Creative Cloud Download & Install community for more suggestions.

Regards,

Srishti