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eoinFG
Participant
January 17, 2019
Answered

CC 2019 applications Keep Crashing Without Doing Anything To It

  • January 17, 2019
  • 1 reply
  • 265 views

Hi SrishtI,

I've tried each of the points you suggested, but still no luck.

Incidentally Photoshop & Illy 19 are unstable too - crashing after launch.

I've submitted several crash reports but received no replies.

Any other suggestions?

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Correct answer Srishti_Bali

Hi Eoin,

Sorry to hear about the issue. As you have mentioned, that none of the Adobe applications working on your system. I would suggest a complete clean reinstall: Use the Creative Cloud Cleaner Tool to solve installation problems.

I am also moving this post to Creative Cloud Download & Install community for more suggestions.

Regards,

Srishti

1 reply

Srishti_Bali
Srishti_BaliCorrect answer
Legend
January 17, 2019

Hi Eoin,

Sorry to hear about the issue. As you have mentioned, that none of the Adobe applications working on your system. I would suggest a complete clean reinstall: Use the Creative Cloud Cleaner Tool to solve installation problems.

I am also moving this post to Creative Cloud Download & Install community for more suggestions.

Regards,

Srishti

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