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Participant
October 22, 2018
Question

CC 2019 - Very slow

  • October 22, 2018
  • 60 replies
  • 42077 views

I have updated to CC 2019.

Since doing that all my Adobe apps are very slow to open

They worked fine before

This topic has been closed for replies.

60 replies

Inspiring
May 20, 2019

It's impressive on how this forum is filling up and Adobe is communicating absolutely nothing. They just don't give a flying ****

Known Participant
May 20, 2019

Adobe is reaching out. Except they want us to spend half our day gathering information, exporting reports, making screen recordings and screen shots... instead of just going back and checking what they did wrong to cause all this.

Edu Couchez
Inspiring
May 20, 2019

We are all betatesters paying to do our job :-)

Participating Frequently
May 16, 2019

I have simple vector shapes and low res audio using joysticks and a few sliders and after effects is barley moving. are the expressions really taking this much computing power. I run houdini sims on the same computer and it can do millions of particles quickly. With after effects it's ridiculously slow. this has to be bad programming. I guess it could just be the plugins slowing everything down. But I doubt that's all it is.

Participating Frequently
April 30, 2019

So I had *some* success after I uninstalled/deleted as many 32 bit apps as I could using CleanMyMac. Was finally able to launch and use photoshop and illustrator again, though both are still prone to hang ups and crashing. I had to go back to Illustrator CC2018 again though, as my Wacom display, when using the pencil tool to draw, was skipping around in CC2019. I would blame Wacom, but it works perfectly in CC2018.

In short, the frustration continues. But perhaps purging your machine of those legacy apps (many of which are Adobe helpers) will help.

Participant
April 10, 2019

Hi Everyone...

Glad to see i'm not the only one having issues with a slow mac after updating Adobe CC apps. This problem of slow machine started towards end of 2018...especially for me with Adobe Premiere...

Firstly, why is there a need to update the software every 2 weeks??? I will be on a deadline for an edit and then when i want to export the edit, I can't because...the program won't work unless i update it to the latest update....which takes over an hour....and then i have to update Media Encoder and After Effects because they work hand-in-hand....that takes another 2 hours...and THEN! Machine is too slow and "run out of Application space...."! And because of all the updates, the machine holds onto an older version of every programme, in case there is work from old version that won't convert to new version!

And have had major issues exporting edits from Premiere since all these updates in the last 3 months...Help!!

When is Adobe going to sort this out???

jacquio57852915
Participant
April 10, 2019

Adobe, your programs seriously suck. How hard is it to get this right? I put off moving from 6 as long as I could as I'd heard of the problems. Finally upgraded and everything is so very very very slow. I've had to reinstall CC 3 times since Friday.

Constant crashes, 10 minutes to open an app.

Sort it out. Your programs cost a fortune now that everyone has to pay a stupid monthly license and what do we get for it? Not much.

Edu Couchez
Inspiring
May 20, 2019

I thing the problem is that ball has been turning bigger and bigger... and no one knows how to stop it. The solution should be build a new Illustrator right from 0, turn back to the old "dongle" keys, and make programs free from being constantly dependent on internet connections.

Participant
April 1, 2019

Also having serious problems with speed in almost all CC2019 apps. New MacBook Pro 2018, 4K Eizo 27". Pluss serious slow startup in illustrator, PhotoShop and InDesign. And what's up with all those "look at this"-pop-ups. Why not just one pop-up, in the beginning, asking me if I want to look more closely at new features – they are annoying, and I keep having to click them away. And what is up with that Shift-key-thing. It was intuitive as it was – this is not MS Word, and it is not even consistent across tools Adobe Send Ideas

Inspiring
March 21, 2019

I have a new Theory.

Do you folks have retina displays? Somewhat above 4k?

I disabled resolution scaling (MacOS Mojave) and now everything runs like butter.

See the radio button. Set it to Standard and see if it helps.

This wouldn't explain the problems for windows users tough

mattrock1
Participating Frequently
March 22, 2019

No retina display here. Resolution: "Default for display".

(You had me excited for a moment, though! #priceisrightsadtuba

Participating Frequently
March 18, 2019

I am having the same issue. Bridge is incredibly slow. It takes forever to process after the 2019 version.

Inspiring
March 14, 2019

CC2019 is the biggest trash.  It's bad even for Adobe standards, and they are already very low.

I downgraded to CC2018

kimberlywrede
Inspiring
February 12, 2019

I feel like we've gone back to the early days of personal computing. The spinning beach ball basically comes up whenever I do ANYTHING. This is really awful. Maybe in protest we should all go back to using Letraset, pens, pencils, paint, film.