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Participant
October 22, 2018
Question

CC 2019 - Very slow

  • October 22, 2018
  • 60 replies
  • 42077 views

I have updated to CC 2019.

Since doing that all my Adobe apps are very slow to open

They worked fine before

This topic has been closed for replies.

60 replies

FlashInPan11531769
Inspiring
December 1, 2018

After Effects is basically unusable on my Mac. Even for simple operations, like preview rendering. I truly can't believe it could be this bad. I hate the thought of downgrading, and I don't exactly see a clear path as to how to actually do it, and I DON'T relish installing all of my plugins and everything again.

AI and ID are also painfully slow to start up and sluggish. I've used Adobe products since Illustrator 88 and I have never seen this serious of a performance problem

I thought it was something I had done, or some setting in my Mac. But I recently wiped my entire Mac (for other reasons) and installed a brand new fresh system (Mojave 10.14.1). So I know there are no lingering problems with the system.

I hope this problem gets resolved as it has brought my AE work to a standstill and seriously hindered all my other CC files. This is the problem with committing to one company for your apps.

This is so bad.

iMac (Retina 5K, 27-inch, 2017)

4.2 GHz Intel Core i7

64 GB 2400 MHz DDR4

Radeon Pro 580 8192 MB

Participant
November 27, 2018

Another Designer wasting time and money, waiting for Indesign 2019 to work. I have no idea what happened but after I "upgrade" to 2019 my Indesign is useless. Everything else I use (PS,AI,AE,PP.etc) work fine... although AI seems slower as well.

Now I cant open 2018 files because it says I saved them in 2019?

Abambo
Community Expert
Community Expert
November 27, 2018

I can open Indesigns that have been saved with newer versions. They only issue a warning.

ABAMBO | Hard- and Software Engineer | Photographer
November 25, 2018

i just updated and honestly, i regret it. it's so glitchy and it can't even preview or ram quickly like it used to. i have tried a lot of things like pressing zero and stuff but it isn't working. i'm pretty annoyed.

i have a mac and i updated to 2019 just a few mins. ago.

karolryan
Participant
November 20, 2018

Seems to be working correctly since yesterdays update. Thanks, Adobe for listening!

Inspiring
November 19, 2018

I just saw this on NoFilmSchool...

How You Can Influence the Future of Premiere Pro

https://nofilmschool.com/2018/05/what-future-premiere-pro

Answer: MAKE IT WORK!!!!!!

User since 2010 and this is the WORST update ever.

totally useless.

UnicornFightClub
Participant
November 6, 2018

Wow!  I have a 2011 iMac that I rigged a 500GB SSD behind the optical drive to run my operating system on.  It's been wildly slow recently so I did a hard clean and started it off fresh.  Photoshop was TERRIBLE, every action was taking 5-10 seconds to process.  I uninstalled version v20 of photoshop and went back to v19.1.6 and POOF!  Everything is back to normal.  I feel like my computer as a whole is faster too!  wow....I'm surprised Adobe allowed this release to be honest.  I was a week away from buying a whole new computer.

Participating Frequently
November 5, 2018

I just had to roll back to Premiere Pro 2018. 2019 was unusable. I saw a new update today 11/5. Tried it before deciding to roll back. No help.

PS seems OK and has some neat new stuff. I haven't needed to use AI.

Adobe QA ... not so good.

Participant
November 5, 2018

Reverted back to 2018.

2019s are funky. Same behavior as what's already been mentioned and then some. Even double-clicking an Ai file opens up in Acrobat DC and/or Photoshop. Strange. Even with GPU off.

Hope Adobe makes an announcement once all these are dealt with. Not that I always need the latest version, but I am paying for my subscription. Do the 2019s have a minimum hardware requirements?

aeknauf
Participating Frequently
November 5, 2018

Use the CC Manager to un-install all the 2019 Apps then re-install the 2018 ones until Adobe sort out the bugs.  My system now running as expected.

Participating Frequently
November 5, 2018

thanks will do

Participating Frequently
November 5, 2018

Turning Mac OS Dictation off solved this instantly for me. See Illustrator unusably slow and laggy