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ptra
ptra
Participant
October 21, 2020
Answered

CC 2020 Programme Aktualisierung: „nicht kompatibel“ – High Sierra 10.13.6 iMac (27", Ende 2013)

Für diverse CC-Software (PS, Illu, InDesign, XD, Lightroom…) erhalte ich beim heutigen Versuch der Aktualisierung ein „nicht kompatibel“. Was ist zu tun? Hilfe wäre super.

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    Kanikas
    KanikasCorrect answer
    Legend
    October 21, 2020

    Hi there, 

    Please see this link to install the previous version of Creative Cloud apps:

    https://helpx.adobe.com/in/download-install/using/install-previous-version.html

     

    Thanks 

    Kanika

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    3 replies

    David__B
    David__B
    Legend
    October 21, 2020

    Hi Ptra,

    This most likely is due to your computer not meeting the requirements to use todays upgrade, links to the requirements for the latest version(s) are listed here: https://helpx.adobe.com/creative-cloud/system-requirements.html

    Note: Adobe no longer supports 10.13 with many of the latest updates

    As Kanika mentions, you could install a prior version or you may need to update your macOS or hardware to support later macOS versions.

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    ptra
    ptraAuthor
    Participant
    October 21, 2020

    Hi Kanika, hi David,
    thank you very much for your answers.

    Petra

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    Kanikas
    KanikasCorrect answer
    Legend
    October 21, 2020

    Hi there, 

    Please see this link to install the previous version of Creative Cloud apps:

    https://helpx.adobe.com/in/download-install/using/install-previous-version.html

     

    Thanks 

    Kanika

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