CC App keeps saying it needs to be repaired

Question

This is a brand-new MacBook Pro running the latest High Sierra. About twice a day I get a popup from the CC helper app saying it needs to be repaired. This has just started over the past couple of days.

I've uninstalled all of the CC apps using the helper app, and deleted all the Adobe related folders from Applications, and re-installed everything. No help.

Ideas?

Thanks in advance.

Mark

Govardhan.V · Accepted Answer

ok will do one thing .

Follow till step 6 mentioned in the link which I previously shlared.

Once done , enable Root user account and login to same.

How to enable the root user on your Mac or change your root password - Apple Support

Then install Adobe Creative Cloud app from Root user account.

Let us know if you still face same issue.

Govardhan.V · Answer

Hi Mark ,

Please mention the exact error message you are getting or if possible post a screenshot of error message.

Also , I see that you had mentioned that you had deleted Adobe folders only from Applications folder .

If you haven't tried removing Creative Cloud desktop app associated folders from both user Library and System Library, you may try with the steps mentioned in below post.

Problem with uninstall Creative Cloud

Let us know , if you need further assistance.

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