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tranh40089285
Participant
February 28, 2018
Answered

CC app slow and stutter

  • February 28, 2018
  • 1 reply
  • 415 views

All my CC app are running like 10 fps , drag layer in photoshop , draw vector in AI ...

my os is 10.13 High sierra , mbp 13' late 2013

all cc app are 2018 version

please help

This topic has been closed for replies.
Correct answer kglad

reset your preferences -

acrobat:  https://forums.adobe.com/thread/1595848?start=0&tstart=0

adobe media encoder: https://forums.adobe.com/thread/1713540

after effects:  http://helpx.adobe.com/after-effects/using/preferences.html

audition: https://forums.adobe.com/thread/1079494

bridge:  https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

captivate: https://forums.adobe.com/thread/975032

dreamweaver:  https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\2017\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/2017/)

fireworks:  https://helpx.adobe.com/fireworks/kb/restore-preferences-fireworks-cs5.html

illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html

incopy:  https://forums.adobe.com/thread/526990

indesign:  https://forums.adobe.com/thread/526990

lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

muse: https://forums.adobe.com/thread/1127564 (message 7)

photoshop:  https://forums.adobe.com/thread/375776

photoshop elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.htmlhttp://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_preferences_file.htm

prelude: https://helpx.adobe.com/prelude/using/prelude-set-preferences.html

premiere elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html

premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
February 28, 2018

reset your preferences -

acrobat:  https://forums.adobe.com/thread/1595848?start=0&tstart=0

adobe media encoder: https://forums.adobe.com/thread/1713540

after effects:  http://helpx.adobe.com/after-effects/using/preferences.html

audition: https://forums.adobe.com/thread/1079494

bridge:  https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

captivate: https://forums.adobe.com/thread/975032

dreamweaver:  https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\2017\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/2017/)

fireworks:  https://helpx.adobe.com/fireworks/kb/restore-preferences-fireworks-cs5.html

illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html

incopy:  https://forums.adobe.com/thread/526990

indesign:  https://forums.adobe.com/thread/526990

lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

muse: https://forums.adobe.com/thread/1127564 (message 7)

photoshop:  https://forums.adobe.com/thread/375776

photoshop elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.htmlhttp://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_preferences_file.htm

prelude: https://helpx.adobe.com/prelude/using/prelude-set-preferences.html

premiere elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html

premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html