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edagustin
Participant
April 5, 2021
Question

CC App Updates ALWAYS Fail

  • April 5, 2021
  • 1 reply
  • 288 views

Seriously thinking about canceling my plan because I can't get ANY of my CC apps to update. It used to be where I'd have to retry downloads several times before they would finally cooperate and fully download, but now, nothing updates at all. Currently on a mesh wifi connection with strong signal. I don't have problems downloading anything else. I don't get an error code anywhere, so I'm at a loss for how to troubleshoot. At my wits end. Please help.

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1 reply

kglad
Community Expert
Community Expert
April 5, 2021

check if your computer meets specs for one of the failed updates, https://helpx.adobe.com/creative-cloud/system-requirements.html

 

if it does fail, check the others.  if they all fail because, for example, your os is not current either update your os or continue using older adobe versions.