CC App wants me to sign in again and again - keeps cycling through the sign-in procedure

Question

I've gone through the steps here -

Adobe Creative Cloud signs you out or asks you to sign in repeatedly

I'm still getting the same issue. I'm not able to access my DVA apps. I can get into Muse on a 7-day trial. DUH?!?!

My account is valid till Aug 03 2018.

I need assistance urgently. 😞

Roland Kahlenberg · Accepted Answer

Thanks for the reply. I went through a lot similar steps. My issue was eventually resolved after Adobe Support completed a successful lobotomy on my system. All is well now.

kglad · Answer

check your account to verify your subscription is what you expect and to verify your adobe id (used in the next step), https://accounts.adobe.com/

if your account shows

a. your subscription is active,

1. sign out and then back in to your cc desktop application using the same adobe id above to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

2. if that fails, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

3. if that fails, https://helpx.adobe.com/creative-cloud/kb/cc-reverts-to-trial.html

4. if that fails, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

if your account shows

b. you have no subscription and you're paying for one

1. using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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