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BrainBeat
Inspiring
August 28, 2018
Answered

CC Application in Windows 10 is Broken

  • August 28, 2018
  • 3 replies
  • 2114 views

Hi I hope someone can help me. A week or so ago my CC Application seems to have broken somehow and keeps wanting me to repair it but when I do that fails too as it gets to about 2% and stops. I have tried uninstalling it but that can't be done as I have my apps installed and they can't be uninstalled because of the main app is broken. Lightroom etc still function fine but I think there has been a  recent update to it that it has told me about but it can't download that too. I have looked at the FAQ with the error code but I am not sure that any of the suggestions will make any difference.

This topic has been closed for replies.
Correct answer BrainBeat

I am happy to report that my issue has been resolved by buying a new SSD and reinstalling windows. It may not have been the ideal solution but it does mean at least I have doubled my storage on my SSD and maybe gained a bit of speed too so not all bad but it would have been nice to not have this happen in the first place.

3 replies

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BrainBeatAuthorCorrect answer
Inspiring
October 21, 2018

I am happy to report that my issue has been resolved by buying a new SSD and reinstalling windows. It may not have been the ideal solution but it does mean at least I have doubled my storage on my SSD and maybe gained a bit of speed too so not all bad but it would have been nice to not have this happen in the first place.

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
October 22, 2018

That is good news, Brainbeat!  Thank you for the continued update to this public discussion thread.

Kanikas
Kanikas
Legend
August 30, 2018

Moving to Creative Cloud Download & Install​

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
August 28, 2018

The CC App is only a front end to facilitate some operations. You can uninstall any program using the standard OS supported methods.

You can also uninstall the CC App using that method. After uninstalling, use the Adobe CC Cleaner program to clean-up the installation leftovers.

You haven't said what the error code is that you get.

See also here:

Troubleshoot Adobe Creative Cloud download and install issues

ABAMBO | Hard- and Software Engineer | Photographer
B
BrainBeatAuthor
Inspiring
August 28, 2018

Yeah sorry about the lack of error code. When I was typing it I was at a different computer and didn't exactly remember what it was.

I am not on that computer and the cod is 201.

I have tried using normal windows uninstal and nothing happens apart from some windows asking permission to run the uninstaller.

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
August 31, 2018

BrainBeat, sorry you are facing Error 201 when attempting to install the Adobe Creative Cloud desktop application and Lightroom CC.  Error 201 occurs when the download is paused due to poor server response.  You can find steps on how to resolve network errors at Troubleshoot Adobe Creative Cloud download and install issues .

Please update this public forum discussion if you have any questions, BrainBeat.

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