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Participant
March 4, 2021
Question

CC Application Updates

  • March 4, 2021
  • 1 reply
  • 122 views

I've already installed a number of applications to my desktop, and the Creative Cloud desktop periodically notifies me that updates are available for those apps.  However, when I go to the Update page in CC, the UPDATE and UPDATE ALL buttons are dead, they don't respond.  WTF?

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1 reply

AxelMatt
Community Expert
Community Expert
March 4, 2021

Please give us more informations including the following : 

Adobe product and version number 

Operating system and version number 

The full text of any error message (s) 

What you were doing when the problem occurred 

Screenshots of the problem and/or error messages 

Computer hardware, such as CPU; GPU; the amount of RAM; etc 

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them. 

Thanks. The above info will help us in trying to solve your problem. 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI