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wastedpixels
Participating Frequently
March 2, 2017
Question

CC apps incredibly slow to start up

  • March 2, 2017
  • 1 reply
  • 7302 views

I have noticed that all my CC apps really start very slow. It takes Photoshop and Illustrator and Indesign (my most freq. used apps) more than a minute to go from double click to document window. I have switched off the new 'enhanced' document window because that also is tremendously slow (takes more than twenty seconds to even appear when creating a new doc...

Now I have a 2 x 2.93 GHz 6-Core Intel Xeon Mac with OS X 10.12.3 and a 1Tb SSD drive, but still the software is so very slow to boot.

They all seem to almost freeze when loading their (Adobe) plug-ins and UI files...

Is there anything I can do to get a more snappy boot?

Albert

    This topic has been closed for replies.

    1 reply

    H
    Adobe Employee
    Himanshu*Gupta
    Adobe Employee
    March 2, 2017

    Hi wastedpixels,

    I understand that you are facing slowness with your CC apps. You may try resetting the preferences in your apps.

    Illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html

    Indesign:  https://forums.adobe.com/thread/526990

    Photoshop:  https://forums.adobe.com/thread/375776

    Also please check and ensure that your machine meets the minimum system requirement for CC 2017 apps System requirements | Adobe Creative Cloud

    If you still face the same issue, you may try to refer the below link.

    Creative Cloud 2017 Extremely Slow

    Regards

    Hmanshu Gupta

    PatB789
    PatB789
    Participating Frequently
    May 6, 2022

    Could you expand on your answer?  Which preferences would I need to set to improve the loading speed of the apps?

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