cc aps wont launch

I have changed nothing on my computer, tried to launch LR CC 2015 & nothing??

Nothing works, My subscription is paid up, you have my money, but your aps wont work.

Please help??

Ron

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Correct answer Bani Verma

Hi Ron,

As you have mentioned you have installed Lightroom CC on your machine but when you try to launch it nothing happens.

Kindly let us know if you see any error message when trying to launch the app?

If no, then i would recommend removing the Lightroom CC app by following the instructions given in the following link: How to uninstall Lightroom manually , and then reinstall it using the Creative Cloud desktop app: Download Creative Cloud desktop app.

Let us know if this helps.

Bani VermaCorrect answer

Legend

Hi Ron,

As you have mentioned you have installed Lightroom CC on your machine but when you try to launch it nothing happens.

Kindly let us know if you see any error message when trying to launch the app?

If no, then i would recommend removing the Lightroom CC app by following the instructions given in the following link: How to uninstall Lightroom manually , and then reinstall it using the Creative Cloud desktop app: Download Creative Cloud desktop app.

Let us know if this helps.