CC Black Friday sale renewal

Forum|Forum|7 years ago
October 10, 2018
2 replies
1824 views

I signed up last year for the CC yearly subscription with the Black Friday special they were running. My account says it is due to renew this November for the same price I paid for last year. Will this suddenly change to the full price when my account renews? Or will Adobe continue to apply the sale automatically for as long as I renew my account?

Thanks.

Creative Cloud

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Correct answer Ned Murphy

Sale prices are normally a one time deal. Chances are it will renew at the non-sale price, but you can check with Adobe Support directly to see if they have a different understanding.

Contact Customer Care

Ned Murphy

Legend

If you cannot afford the normal price then you probably do need to cancel. Make sure you do so before they charge for the next subscription.

Ned MurphyCorrect answer

Legend

Sale prices are normally a one time deal. Chances are it will renew at the non-sale price, but you can check with Adobe Support directly to see if they have a different understanding.

Contact Customer Care

watermelon5Author

Inspiring

So I chatted with customer service and my account will automatically revert to the standard price starting Nov. 22. However, on my account, it lists the sale price for renewal November 22, 2018 @ US$479.88/yr; which is the Black Friday sale price I paid. If I didn't ask or was continuously checking, Adobe would have automatically charged me the full price without my knowing. It should tell me I will be charged at the standard price starting Nov 22. not the sale price.

I'm seriously considering canceling for good. $599/yr. It's too expensive!