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H
hbr4270
Participant
April 14, 2019
Question

CC cloud vs PC files have crazy sync numbers.

  • April 14, 2019
  • 1 reply
  • 241 views

When syncing my CC drive with my pc, the CC folder only had 5 or 6k of photos. Yet the sync status shows 66k (over 400 hours to sync up). So how can i just reset everything and start from starch?

This topic has been closed for replies.

1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
April 15, 2019

Yes, you can interrupt the syncing process by quitting the CC app. Then you should rename the Creative Cloud folder on your PC and start the CC app again. The synch process will start again at 0 files. If that, however, changes the situation is not probable. You have probably much more files as you think.

ABAMBO | Hard- and Software Engineer | Photographer
H
hbr4270Author
Participant
April 15, 2019

Thanks adobe in-line support was of no help

What about the files in the cloud?

staring to think, that it might be easier (after your suggestion) clear out what is in the cloud as well.

any thoughts

howard

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
April 18, 2019

You can first clean out your files on the cloud. That is a very good option...

ABAMBO | Hard- and Software Engineer | Photographer
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