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Inspiring
September 13, 2019
Question

CC Desktop allegedly running in Compatibility Mode

  • September 13, 2019
  • 3 replies
  • 2218 views

Hi,

 

When I launch Adobe CC desktop, a message is systematically displayed, saying this :

However, this is not true. I'm not running this app in compatibility mode. Just, it is run "as an administrator" because otherwise, it doesn't work (I have the same problem with Photoshop by the way, like many other users). This is new and annoying. Please fix.

    This topic has been closed for replies.

    3 replies

    SamoreenAuthor
    Inspiring
    September 13, 2019

    Axel,

     

    When the usual recommendation made when problems appear in a software is "please reinstall everything", this is a clear indication that this software is too buggy and that nobody is able to fix these problems. I'd like to spend time using the Adobe software, not reinstalling it each time something is updated or changed.

     

    Regarding the error 16 configuration error page, I already checked all this many times. Doesn't help. There's probably a permission problem but not one that is listed there. I already asked many times more accurate information about all the permissions that are needed to run PS but I never got any answer.

    --Patrick
    SamoreenAuthor
    Inspiring
    September 13, 2019

    This new forum software is driving me nuts.

    --Patrick
    AxelMatt
    Community Expert
    Community Expert
    September 13, 2019

    Which versions of Adobe CC programs do you use?

    Which type of operating system and which version do you use?

    It is unusual that you have to run CC client as an Administrator. Which what type of user your are logged in into your system, normal user, Adminstrator, user with Admin rights?

     

     

     

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    SamoreenAuthor
    Inspiring
    September 13, 2019

    Hallo,

    Which versions of Adobe CC programs do you use?

    I'm running the latest versions of Lightroom Classic and Photoshop

     

    Which type of operating system and which version do you use?
    Windows 10 Pro 1903

     

    It is unusual that you have to run CC client as an Administrator. Which what type of user your are logged in into your system, normal user, Adminstrator, user with Admin rights?

    Not that unusual. As far as I can remember, I always had to run Photoshop and CC Desktop as an administrator. Otherwise the CC Desktop process is loaded but no window is opening and with Photoshop, I get the well-known error 16, a problem that is hitting many users when not launching PS as an administrator. I'm using an administrator account.

     

    MfG.

    --Patrick