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Participant
September 7, 2015
Answered

CC desktop disappeared and in the application menu it shows it as missing but I can not install it again once it is downloaded, on iMac

  • September 7, 2015
  • 1 reply
  • 156 views

I use Photoshop, Lightroom and Muse, my desktop cc application is grayed out and in the application menu it shows it with a curved arrow on it like it was  moved. I downloaded it again but it will not install. What should I do?

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Correct answer Anupriya Khare

Hi,

Please use the solution 2 mentioned in the link below and then try to reinstall CC desktop app again.

Error: "Failed to install" | Creative Cloud Desktop

Hope this will help you.

Regards,

Anupriya Khare

1 reply

Anupriya Khare
Anupriya KhareCorrect answer
Participating Frequently
September 7, 2015

Hi,

Please use the solution 2 mentioned in the link below and then try to reinstall CC desktop app again.

Error: "Failed to install" | Creative Cloud Desktop

Hope this will help you.

Regards,

Anupriya Khare