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J
jwool
Participating Frequently
January 10, 2014
Question

CC Desktop login

  • January 10, 2014
  • 2 replies
  • 1126 views

CC desktop is installed but when I try to log in it responds only that I have been logged out

This topic has been closed for replies.

2 replies

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
January 13, 2014

Jwool what is the specific error which you are recieving?  Also which operating system are you using?

J
jwoolAuthor
Participating Frequently
January 14, 2014

I am able to log in to adobe.com so my log in and password are working.  When I sign into my desktop CC it replys that I have been signed out.  I am on Windows7 64 bit

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
January 14, 2014

Jwool please try the steps listed in You've been signed out message - http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html.

G
Gobian
Participant
January 10, 2014

Same here, got the same problem since this morning. Any clue?

J
jwoolAuthor
Participating Frequently
January 14, 2014

elite3d:

Have you had any luck solving this?

G
Gobian
Participant
January 15, 2014

Hi, yes, for me it worked I solution I found somewhere else, basically I deleted the file called "opm.db" which in my machine was in: C:\Users\XXXXXX\AppData\Local\Adobe\OOBE, then I could managed to start login in Creative Desktop App without been signed out. Hope it will help for someone else.

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