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November 24, 2015
Answered

CC downloader and installer not showing on my mac, previously it was active

  • November 24, 2015
  • 2 replies
  • 238 views

CC downloader and installer not showing on my mac now, previously it was active. What should I do ?

This topic has been closed for replies.
Correct answer Pattie-F

Was the Creative Cloud Desktop App previously installed? Were any apps already installed? What OS are you on? Are you getting any error messages?

You can try uninstalling the desktop app and then reinstalling:

Uninstall Creative Cloud Desktop app

FAQ: How do I download and install the Adobe Creative Cloud Desktop App?

FAQ: How do I download and install Creative Cloud Apps?

2 replies

Pattie-F
Legend
January 15, 2016

I am moving this discussion to the Creative Cloud Download & Install forum.

Pattie-F
Pattie-FCorrect answer
Legend
December 2, 2015

Was the Creative Cloud Desktop App previously installed? Were any apps already installed? What OS are you on? Are you getting any error messages?

You can try uninstalling the desktop app and then reinstalling:

Uninstall Creative Cloud Desktop app

FAQ: How do I download and install the Adobe Creative Cloud Desktop App?

FAQ: How do I download and install Creative Cloud Apps?