CC Downloader won't let me select a new path to download to

Forum|Forum|5 years ago
February 8, 2021
3 replies
267 views

Keep getting the same error trying to download Photoshop at 10%. Error message says not enough room. When I try to select a new folder/pathway to download to, it keeps reverting it back to the original download path. I've previously downloaded Premiere and Spark with no problem.

Installation

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S

sean5FA4Author

Participant

Lenovo Flex 5

Intel Core i5-8250U

16gig RAM

128 gig SSD (over 3+ gigs free)

Win 10

7.27TB external drive (over 3TB free)--this is the one I'm trying to copy to

Jeffrey_A_Wright

Community Manager

Sean, please free up additional space on the primary drive, 128 gigabytes, as a rule of thumb you should leave at least double the amount of free space, as the amount of installed RAM, on the drive/partition that contains the operating system.

Please also see the link offered by John, to a related discussion, if you wish to discover the limitations of custom install locations, and the disk space requirements necessary to complete the download and install process.