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Participant
February 8, 2021
Question

CC Downloader won't let me select a new path to download to

  • February 8, 2021
  • 3 replies
  • 267 views

Keep getting the same error trying to download Photoshop at 10%. Error message says not enough room. When I try to select a new folder/pathway to download to, it keeps reverting it back to the original download path. I've previously downloaded Premiere and Spark with no problem.

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3 replies

sean5FA4Author
Participant
February 9, 2021

Lenovo Flex 5

Intel Core i5-8250U

16gig RAM

128 gig SSD (over 3+ gigs free)

Win 10

7.27TB  external drive (over 3TB free)--this is the one I'm trying to copy to

Jeffrey_A_Wright
Community Manager
Community Manager
February 9, 2021

Sean, please free up additional space on the primary drive, 128 gigabytes, as a rule of thumb you should leave at least double the amount of free space, as the amount of installed RAM, on the drive/partition that contains the operating system.

 

Please also see the link offered by John, to a related discussion, if you wish to discover the limitations of custom install locations, and the disk space requirements necessary to complete the download and install process.

John T Smith
Community Expert
Community Expert
February 8, 2021
sean5FA4Author
Participant
February 9, 2021

I'm trying that. As mentioned in my OP, it keeps resetting the download path to my internal hard drive.

Peru Bob
Community Expert
Community Expert
February 8, 2021

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?