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Participant
August 9, 2014
Question

CC (especially Edge Animate) displaying in German!

  • August 9, 2014
  • 2 replies
  • 420 views

This morning, I opened Edge Animate and the whole thing is displaying in German. My other CC apps are fine so far, but I also had a CC notification (probably about updates) appear in German.

I haven't changed any language settings, this is just happening of its own accord this morning. How do I switch it back to English?

Thanks

This topic has been closed for replies.

2 replies

Participant
January 7, 2015

Hi there,

after endless uninstalling and reinstalling, using the adobe cleaner, i have found the answer:

• Log in to your account in a web browser go to the cog with the word "account" under it then change your 'Preferred Communication Language' to 'English (United Kingdom)'

• Now open any other Adobe program that is still displaying in English (I used InDesign) go to the 'help' menu and 'sign out (user user id here)'

• Quit all software you are running, restart your computer then open edge animate again (you should be prompted to sign in)

• Everything should now be in English again!

So Adobe take note this is the answer!

to everyone else dogged by this problem, you finally have an answer!

This is me signing off! good night, god bless!

kglad
Community Expert
Community Expert
August 9, 2014
Participant
August 9, 2014

My language settings are already set to English. There's no reason for my apps to appear in German. This is only happening to Edge Animate from today and has been fine previously.

I've uninstalled and re-installed and it is still doing it.

Anyone from Adobe? Help please. This is greatly hampering a project I am working on.

kglad
Community Expert
Community Expert
August 9, 2014