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January 22, 2020
Question

CC install hanging

  • January 22, 2020
  • 0 replies
  • 160 views

I've read a few forum posts and nothing has worked. I downloaded the newest version of Creative Cloud, and After Effects. The CC installer wouldn't work after 4 restarts because there "was another installer open" when I force quit EVERYTHING on my mac. When I tried installing After Effects, the CC tab opened and started updating, but wouldn't go past 7%. I removed any traces of Adobe from my mac. The download and install finally started and I left it overnight, then didn't complete, so I uninstalled it AGAIN and restarted, and it's still hanging at 16%

 

Edit: Both of my internet connections are strong, I have tried both. My firewall and AV is off also

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