CC install problem

Forum|Forum|5 years ago
January 16, 2021
1 reply
499 views

Hello, after a nth installation of windows 10, I still encounter the same problem: Creative Cloud cannot launch the apps, the apps must have admin mode to start. With the help of Adobe, and many uninstallations and reinstallations, the problem remains: the apps crash as soon as they start because they don’t have enough privileges and can’t change the preferences the apps need. So I help myself by starting as an "administrator" but it is not ideal. If someone can help me it would be great, thank you!!

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kglad

Community Expert

it's hard to say what is special about your set up that requires admin privileges to start adobe programs. that's not typical.

my guess is there are security settings or security software (eg, av etc) triggering that.

fl0645Author

Known Participant

Yes, I also assume that something is blocking access, there must be problems with access rights to certain files. I didn’t find any other solution than to pass all the executables as administrator.

kglad

Community Expert

if you start your cc desktop app with admin privileges are you able to open the various adobe programs using the cc app?

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