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Participant
May 13, 2019
Answered

CC licence

  • May 13, 2019
  • 2 replies
  • 366 views

Have a full purchased licence for CC but after downloading the Creative Cloud app it says that I only have trial options not the download options. What to do?

This topic has been closed for replies.
Correct answer Nikhil R Gupta

Hello ingaa33232524

Sorry for the inconvenience. I just checked your account and your subscription is closed. You may have to check with your Admin and verify if they made any changes to your account or subscription.

Thanks,
Nikhil Gupta

2 replies

Nikhil R Gupta
Nikhil R GuptaCorrect answer
Legend
May 13, 2019

Hello ingaa33232524

Sorry for the inconvenience. I just checked your account and your subscription is closed. You may have to check with your Admin and verify if they made any changes to your account or subscription.

Thanks,
Nikhil Gupta

pixxxelschubser
Community Expert
Community Expert
May 13, 2019