Hello
I purchased the monthly plan to have CC. I downloaded it onto my PC laptop. Now I have purchased a MAC desk top and I am trying to load it onto here. I am eventually planning to switch so that all my photography is on the Mac and will eventually take it off my PC.
I have it downloaded onto my MAC but its saying 7 day trial..... how do I get it so that its part of my monthly plan?
Lynette
Sorry I'm trying to mark this as correct so we can end this discussion and I cannot figure it out. I also cannot find a phone number to talk to someone directly. I'm not normally this dumb with computers but I'm having a hard time with Adobe. So if you can end this conversation that would be great
Sent from my iPhone
Hi Lynetteb67717030,
I have reviewed your Adobe ID (email address) you have utilized to post here, and found that your membership of Adobe Creative Cloud photography plan was cancelled with a reason that it was purchased on a wrong email back in september'16, this means you might have purchased the membership on a different email address than this one, if you could please share that email address with me in a personal message i would be able to check and assist you further with the issue.
Awaiting you response.
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