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Participant
February 5, 2015
Question

CC programs on MAC 10.10.2

  • February 5, 2015
  • 1 reply
  • 553 views

I cannot use CC programs on my new MAC with Yosemite 10.10.2

I have installed latest Java 8.31 (first uninstalled it), tried to install CC desktop and it always stops and days it needs new CC desktop! Can anyone help?

Kari

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1 reply

Jeffrey_A_Wright
Legend
February 5, 2015

KariHalmetoja what specific error messages do you receive when trying to install the Creative Cloud Desktop application?  Have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application?

Finally what prompted you to remove and reinstall Java?