CC Ridiculously slow downloads and updates

Forum|Forum|5 years ago
March 27, 2021
2 replies
237 views

CC is so ridiculously slow in updating and/or installing to my computer. I started the UPDATES to the apps YESTERDAY and it's still not finished. I'm wired, not on wifi, new computer, nothing else running. I have read this same issue on the forums since 2018; it's 2021... I'm close to canceling my subscription if this is what I have to look forward to each time. It was AWFUL to download, but now the updates. I LITERALLY could not do any work yesterday, and here I am the next day and it just finished updating ai. There are 7 other a apps needing to update. AWFUL!!!!!!

Creative Cloud

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kglad

Community Expert

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html

if that fails, follow solutions 2 and 3 here: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

kglad

Community Expert

you don't NEED to update. at least, not in the next year or so.

and there's nothing critical for most of us in most of the updates. so wait a day or two and retry one update at a time. if it looks like it's going to take hours to update, cancel and retry the next day.

adobe's slow, but they'll get it sorted (usually) with a few days.

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