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jano56399833
jano56399833
Participant
September 8, 2018
Answered

CC Subscription

  • September 8, 2018
  • 1 reply
  • 311 views

I have the following question. For several years I have the CC subscription now and I always used to pay the whole year up front. Now I want to leave the year subscription but pay for it on a monthly bases ... but somehow I cannot change. I can change to a play that costs more and then I have 1TB storrage, which I don't need .... can someone help me with that? ... thx, Jan.

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Correct answer kglad

if you change from an annual to monthly subscription, it costs more and the first year is often offered at an introductory price and costs less than subsequent years.

with those caveats, see if this helps you manage your plan https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 8, 2018

if you change from an annual to monthly subscription, it costs more and the first year is often offered at an introductory price and costs less than subsequent years.

with those caveats, see if this helps you manage your plan https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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