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Participant
April 12, 2020
Answered

CC subscription question

  • April 12, 2020
  • 1 reply
  • 352 views

Hi, I was curious lately - when the CC subscription gives you access to older versions, are they already unlocked?

This topic has been closed for replies.
Correct answer Nancy OShea

To access discontinued apps like Fireworks and Muse, you must have a PAID Creative Cloud All Apps plan.  No they are not trials.

 

Trial members and free members do not have access to older apps.

 

1 reply

Nancy OShea
Community Expert
Community Expert
April 12, 2020

Don't know what you mean by unlocked.

 

Are you an individual plan member or a Teams/Enterprise member?  If you're the latter, contact your IT dept admin for assistance.

 

If you're the former and assuming you have the following:

1. a paid Creative Cloud All Apps plan,

2. you selected Show Older Apps in your Creative Cloud Desktop settings (see screenshot below),

3. your computer can still support older apps,

nothing is locked.

 

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Nancy O'Shea— Product User & Community Expert
eaglxkAuthor
Participant
April 12, 2020

By "unlocked" I meant that they are not trials.

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
April 12, 2020

To access discontinued apps like Fireworks and Muse, you must have a PAID Creative Cloud All Apps plan.  No they are not trials.

 

Trial members and free members do not have access to older apps.

 

Nancy O'Shea— Product User & Community Expert