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Participant
July 7, 2017
Answered

CC tells me to login though I am

  • July 7, 2017
  • 1 reply
  • 267 views

Trying to download PS, but when I start, the Creative Cloud app pops up ordering me to sign in. I hit the login button and it returns to the same message: Login.

But my account IS wide open and I have signed in and out a thousand times. I have also uninstalled and installed the CC app.

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Moving this discussion to the Adobe Creative Cloud forum.

Maths Nilsson are you able to log into this forum and http://www.adobe.com/ using the same e-mail address and password?  If so then see Creative Cloud signs me out or asks me to sign in repeatedly for details on how to resolve errors where you are asked to repeatedly sign in.

1 reply

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
July 7, 2017

Moving this discussion to the Adobe Creative Cloud forum.

Maths Nilsson are you able to log into this forum and http://www.adobe.com/ using the same e-mail address and password?  If so then see Creative Cloud signs me out or asks me to sign in repeatedly for details on how to resolve errors where you are asked to repeatedly sign in.