CC trial installation fail

Question

I have just tried to install the 30 day trial of CC but the installation froze.  when trying to open from the desktop I just got a toolbar and blank screen.  I tried the troubleshooter but that did not solve the problem so I uninstalled the program but now it won't let me re-install??  Can anyone help? Thanks

Jeffrey_A_Wright · Answer

Eves76769057 have you tried using the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application?

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